For Business & Partners
Intelligent Device Lifecycle & After-Sales Service Solutions
The same certified technician network that repairs devices at customers' doorsteps also powers our partner programmes — built to grow across India.
New here? See the doorstep service this network runs on — FixaroX for consumers →
The Opportunity
The Real Value Lies in the Installed Base
India's device economy is massive, growing and here to stay. With rising device values, longer ownership cycles and high repair costs, the after-sales and lifecycle opportunity is larger than new sales alone — yet protection and structured support remain underserved. That gap is what we close for our partners.
Rising Device Values
Premium devices mean repair and protection matter more than ever.
Longer Ownership
Devices are kept for years — care must span the whole lifecycle.
The Protection Gap
Most devices lack structured after-sales support and protection.
End-to-End Ecosystem
One Partner, the Entire Lifecycle
Repair and diagnostics run today across Mumbai. The rest of the lifecycle — protection, certification, buyback and retirement — is what we build with partners.
Activate
Digital onboarding & warranty registration
Support
Omnichannel support & diagnostics
Repair
Genuine parts & expert service
Protect
Plans, extended warranty & care packs
Certify
AMC+, upgrades & certified care
Buyback
Buyback & trade-in recommendations
Refurbish
Restore and return devices to value
Retire
Secure data wiping & responsible disposal
Where We're Headed
Building the Technology Layer for Device Care
Today we run doorstep repair across Mumbai through a coordinated technician network, with requests, updates and service history flowing through WhatsApp and web.
We're building that into a modular platform so partners can plug into the same network — a single view of activation, service, claims and device history as we scale.
Target Architecture
How the platform is being built out, layer by layer.
Experience Layer
Mobile · Web · WhatsApp · Retail · Chat/IVR
Application Layer
Activation · Service & claims · Workflow · Notifications
Platform Layer
Automation · Rule engine · Microservices · Security
Data Layer
Device registry · Service history · Customer 360 · Audit
Integration Layer
OEM · Service & logistics partners · Payments · APIs
Industries We Support
Partners Across the Device Economy
Partnering for Impact
Stronger Together
Growing Reach
A technician network live across Mumbai, Navi Mumbai and Thane — expanding city by city.
Better Quality
Certified partners and standardized, audited processes.
Faster Turnaround
Efficient operations and quick, reliable resolutions.
Cost Efficiency
Optimized costs and greater value across the lifecycle.
Data Intelligence
Service history and reporting that turn repairs into decisions.
Trusted Relationships
Long-term partnerships built on integrity and reliability.
Let's Build the Future of Device Care — Together
We're onboarding early partners now. Tell us about your device portfolio and we'll scope a pilot that fits — starting where our network is already live.